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    • #19517
      Profile photo of Andrew Normand

      I’m getting this several times a day, and in the middls of sessions (eg when using the HTML editor window). After a short time it comes back again….

    • #19518
      Profile photo of Andrew Normand

      Just had another very annoying burts of this…

    • #19519
      Profile photo of Andrew Normand

      Or even a burst.. about 2 mins where simply no contact was offfered – but i could reach many other http sites

    • #19520
      Profile photo of Andrew Normand

      Hi Ian,

      The next time this happens, please can you let us know your OS, browser & version, along with a screenshot?  I’ll then be able to take it to support.

      Tamsyn 

    • #19521
      Profile photo of Andrew Normand

      It happens on both Safari and Chrome on OSX. As indicated above, I can reach other sites from either…

    • #19522
      Profile photo of Andrew Normand

      Another burst:

       

      09.21 – 09.22 2013-06-14

       

      – Safari Version 6.0.4 (7536.29.13)

      –   Mac OS X Lion 10.7.5 (11G63)

       
    • #19523
      Profile photo of Andrew Normand

      Again: 06.16-06:20 (approx). ~6 DoS.

    • #19524
      Profile photo of Andrew Normand

      Thanks for letting me know.  I’ve passed these updates on to the support team.

    • #19525
      Profile photo of Andrew Normand

      Support have asked for screenshots; please email these to me if this happens again.

      Tamsyn 

    • #19526
      Profile photo of Andrew Normand

      I get this too with same Mac OS as Ian. Also on my iPod. I don’t think it’s a TalkPhysics problem. It also happens with e.g. BBC which suddenly cannot be found. I suspect it’s an ISP problem.

      David

       

    • #19527
      Profile photo of Andrew Normand

      Hi David,

      I suspect you may be right; but we’re double checking with Support re. bandwith/connection and server load/uptime to make sure.

      Tamsyn 

    • #19528
      Profile photo of Andrew Normand

      Hi Ian & David,

      Looking at the logs, we have 100% uptime for application & server – and Support don’t think that the number of posts/comments/page views is enough to strain server resources.

      They’ve managed to replicate the errors when a page/script/command takes longer than necessary to execute due to a user’s slow internet connetction – it looks like your ISP might be the issue here.

      We’ll keep an eye on it, though, and investigate further if needed.

      Tamsyn 

    • #19529
      Profile photo of Andrew Normand

      I’m supposed to be on an 18M connection now, so it might have been an issue a year ago..not connection speed, pe se.

    • #19530
      Profile photo of Andrew Normand

      A ping test (command prompt or otherwise) when you next experience the error would be helpful.  Is that possible?

      Tamsyn 

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